Our Returns Policy

At Trixie Lixie we want you to be completely satisfied with your purchase every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy:-

If for any reason you are displeased with your purchase, you can return it to us in its original condition and in its original, within 30 days, and we will send you a full refund for the price you paid for the item.

If you are returning an item it is your responsibility to insure the item during postage as we cannot be held responsible for damage during transit by any third party. We highly recommend that you pack your item extremely well.

If you are returning an item because of an error on our part or because it is defective, we will refund your costs in returning it to us. Otherwise you will be responsible for those charges.

This returns policy does not affect your statutory rights.
Our returns address is:

79 Kings Road
CF11 9DB

You can telephone us on:
07432 408509

Please note that we do not accept visitors to our postal address but if you would like to contact us, via mail, please use the above address! Thanks